Earthquake today: Tremors felt in Delhi-NCR, other parts of North India as quake of 5.If you open a recent conversation or group chat, you'll be able to view messages, reply using the app's voice message function, dictate messages, or type something out through the keyboard.Odisha: Irate locals set police station ablaze alleging ganja peddling.Can’t continue as developer without completing obligations to eligible slum-dwellers: HC.Wrestlers federation election battle: Brij Bhushan’s aide vs witness against him in sexual harassment case vie for presidency.‘Boasted of killing 100 Sikhs, provoked mob’: CBI chargesheet against Jagdish Tytler.Nepal shouldn’t get too close to India at the cost of China: Maoist party members.I’m going to investigate myself, because it affects me: Dukes’ owner on ball change controversy at Ashes.BATU to offer engineering course in Marathi medium this year.In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers. Regular users will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam. While people will clearly know they are interacting with a listed Business Account, WhatsApp will take this a step ahead and offer ‘Confirmed Accounts’ to some businesses later.
Plus, the popular WhatsApp Web will bring WhatsApp Business also to your desktop.
There will, of course, be messaging tools like quick replies that provide fast answers to frequently asked questions and backed up with statistics that show reach and effectiveness.
The app will offer business profiles that will give customers useful information such as a business description, email or store addresses, and website.
WhatsApp claims the new app will make it “easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses that matter to them”. The app will roll out to other markets, including India, soon. The free-to-download Android app for small businesses will be available today in Indonesia, Italy, Mexico, the UK and the US. WhatsApp Business App will offer business profiles that will give customers useful information such as a business description, email or store addresses, and website.įrom your local grocer to a local clothing brand that’s just set up shop, all businesses will be able to connect with their customers via the new WhatsApp Business app which goes live in many markets today.
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